Combi has issued a voluntary recall and has created this leeter for any comsumer of the Combi Centre, Centre ARB and Shuttle Carseats. Here is the letter to the customers which is also shown on their site:
February 2008
Safety Recall Notice
Dear Combi Centre, Centre ARB and Shuttle Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act.
Combi USA, Inc. of Fort Mill, SC has decided to conduct a voluntary safety recall of the Centre,
Centre ARB and Shuttle (Model # 8065, 8074, 8086, 8087and 8520) and associated Travel
Systems containing Centre and Shuttle (Model # 4400, 4515, 4520). This recall includes the
entire production of this model from October 2005 through December 2007. No other models are
affected.
Reason For The Recall:
Combi USA, the National Highway Traffic Safety Administration (NHTSA) and Transport Canada
recently conducted numerous laboratory tests (in many cases these tests exceeded the
requirements of the current US standard) to analyze the overall effectiveness of the Centre and
Shuttle car seats in motor vehicle frontal crashes. This test data revealed that the car seat could
potentially become separated from its base under these conditions.
Please be assured that all Centre and Shuttle car seats have consistently met existing
government safety standards. However, because of the separation during testing of vehicles in
impact frontal crashes, Combi is conducting a voluntary recall campaign with the intent of
providing car seats with enhanced protection under frontal impact crash conditions. Combi USA,
Inc. has received no reports of injuries to date regarding the Centre, Centre ARB and Shuttle
Infant Restraints. Our first priority at Combi is to provide the highest level of safety and quality for
the children we protect.
What Action Should You Take?
We urge you to contact us to obtain the free retrofit kit. To place an order, please visit our website
at www.combi-intl.com, or call Combi Consumer Relations Department at 1 800 543 7734
Monday through Thursday between 8AM and 5PM EST, Friday between 8AM and 3PM. If you
have passed your Centre and/or Shuttle Infant Restraint along to a friend or neighbor, please
share this information with them. You will not incur any shipping costs and your order will arrive
within 6-8 weeks. In the meantime, Combi recommends that consumers use the Combi Centre
and Shuttle without the base until the retrofit kit is installed. Please refer to your instruction
manual for proper installation without the base. These seats are designed for and safe to use
without the base.
Questions
Please visit our website at www.combi-intl.com, or call Combi Consumer Relations Department
at 1 800 543 7734 with questions concerning this issue. Please have your Centre and Shuttle
Infant Restraint in front of you when you access our website or call.
If you believe that we failed or were unable to remedy this issue without charge or within a
reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue S.E. Washington, DC 20590 or call the toll free Vehicle
Safety Hotline at (888-327-4236) or visit NHTSA’s website at www.nhtsa.gov.
We apologize for this inconvenience, but we’re taking this action in the interest of your child’s
safety and to ensure your trust in our products.
Sincerely,
Combi USA, Inc.